Gate Attendant

Lake Camanche Hospitality; Valley Springs (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Lake Camanche Hospitality in Valley Springs, CA seeks a Gate Attendant to provide friendly, professional service at gatehouses or kiosks. You will handle cash and card transactions accurately, check in reservations, greet guests, and share knowledge of park rules and amenities.

The role requires the ability to work weekends and holidays, strong customer-service skills, and the stamina to thrive in a fast-paced outdoor environment. Reports to the Gate Supervisor.

Qualifications

• One year of customer service or hospitality experience.
• Able to work weekends/holidays.
• Strong communication and customer-service skills.
• Ability to operate in a fast-paced environment.

Responsibilities

• Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
• Operates cash register and processes credit and debit card transactions.
• Checks in all guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.
• Effectively communicates knowledge of Park Rules/Regulations, services and features to all guests.
• Maintains a clean and orderly gatehouse/kiosk.
• Assists with other related tasks as needed.

Skills

Customer service

Cash handling

Teamwork

Communication

Tools

Cash register

Job description

Location: Lake Camanche South Shore - Valley Springs, CA

Job Id:140

# of Openings:1

Job Title: Gate Attendant

Reports to: Gate Supervisor

Summary

The Gate Attendant is responsible for providing excellent service to guests, agencies, and staff at assigned gatehouses or kiosks. The Gate Attendant position is responsible for the accurate and timely handling of cash and credit transactions at the gate/kiosk locations. Gate Attendant will check in all guest reservations and day-use visitations, greet all guests in a courteous and professional manner, and effectively communicate knowledge of Park Rules/Regulations, services and features to all guests.

RESPONSIBILITIES:

• Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.


• Operates cash register and processes credit and debit card transactions.


• Checks in all guest reservations and day-use visitations.


• Answers phones and helps guests make reservations.


• Effectively communicates knowledge of Park Rules/Regulations, services and features to all guests.


• Maintains a clean and orderly gatehouse/kiosk.


• Assists with other related tasks as needed.

REQUIREMENTS:

• Must be at least 18 years of age (21 to drive) and have access to reliable transportation.


• One year of experience in a customer service or hospitality role.


• Ability to work independently and as part of a team.


• Strong organizational and time management skills.


• Ability to work in a fast-paced environment.


• Available for duty during weekends, holidays, and peak visitation periods. Weekly work schedules will be worked out with local management.


• Strong customer service skills; enjoys working in an environment of extensive public contact.


• Possesses a genuine concern for guests’ experience and enjoys frequent interaction with the public.


• Able to work in varying weather conditions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.