Guest-Forward Restaurant Server | Health Benefits & PTO

Hilton Durham near Duke University; Durham (NC); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Descripción de la vacante

Driftwood Hospitality Management is seeking a friendly restaurant server to provide attentive food and beverage service. You will greet guests, take and relay accurate orders, and deliver meals with accuracy and courtesy.

Your role includes upholding all liquor regulations and maintaining guest satisfaction. You will input orders into the POS, coordinate with kitchen staff, and assist with bus and side work while supporting a safe, clean, and hospitable dining environment for guests and team

Formación

• Must hold a current Food Handler Card or in the process of being certified.
• Hold a valid TABC license.
• Basic knowledge of English; communicate simple instructions.
• Knowledge of the state, federal and corporate liquor regulations.

Responsabilidades

• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any desert items or specialty coffees.
• Supplement the bus help in clearing and resettling the tables.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance.

Conocimientos

Guest relations

Alcohol service knowledge

English communication

Food/beverage knowledge

Multitasking

Teamwork

Herramientas

POS system

Beverage equipment

Descripción del empleo

Driftwood Hospitality Management is seeking a friendly restaurant server to provide attentive food and beverage service. You will greet guests, take and relay accurate orders, and deliver meals with accuracy and courtesy.

Your role includes upholding all liquor regulations and maintaining guest satisfaction. You will input orders into the POS, coordinate with kitchen staff, and assist with bus and side work while supporting a safe, clean, and hospitable dining environment for guests and team