Guest-Focused Team Member (Drive-Thru & Front Counter)

Everyday Coffee Company; New Bern (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Everyday Coffee Company in New Bern, NC is seeking a Restaurant Team Member to join our Dunkin' location. You will prepare food and beverages, follow brand standards, serve guests, and maintain a clean, safe workspace to ensure a positive guest experience.

The role requires handling drive-thru or front-counter orders, possibly taking payments, stocking supplies, and collaborating with a fast-paced team to meet service speed and accuracy goals.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED preferred.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items, such as cups, lids, etc. at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders to guests.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Teamwork

Customer service

Reliability

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Job description

Everyday Coffee Company in New Bern, NC is seeking a Restaurant Team Member to join our Dunkin' location. You will prepare food and beverages, follow brand standards, serve guests, and maintain a clean, safe workspace to ensure a positive guest experience.

The role requires handling drive-thru or front-counter orders, possibly taking payments, stocking supplies, and collaborating with a fast-paced team to meet service speed and accuracy goals.