Guest-Focused Service Team Member

El Pollo Loco; Monterey Park (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Flexible schedule

Medical, Dental, and Vision Insurance

401(K) plan

Job summary

El Pollo Loco in Monterey Park is seeking a Service Team Member to greet guests, assemble orders, and help prep fire-grilled favorites. You’ll be the spark behind the scenes delivering memorable experiences and helping the team run smoothly.

Flexible scheduling with full-time or part-time hours, plus benefits, await the right candidate. Previous experience in customer service or food service is preferred but not required.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Collaborate with team to meet goals, uphold standards, and maintain a positive work environment.
• Greet and assist customers with orders in a friendly, helpful manner.
• Strive to meet or exceed customer expectations and satisfaction.
• Assist in food prep per recipes; may include shredding chicken and salsa prep.
• Process and assemble orders accurately and efficiently.
• Use suggestive selling to enhance the customer experience and sales.

Skills

Customer service

Cash handling

Food preparation

Job description

El Pollo Loco in Monterey Park is seeking a Service Team Member to greet guests, assemble orders, and help prep fire-grilled favorites. You’ll be the spark behind the scenes delivering memorable experiences and helping the team run smoothly.

Flexible scheduling with full-time or part-time hours, plus benefits, await the right candidate. Previous experience in customer service or food service is preferred but not required.