Customer-Focused Service Team Member (Flexible Schedule)

El Pollo Loco, Inc.; Monterey Park (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid sick time

Employee discount on food

Flexible scheduling (Full-Time or Part

401(k) plan with match and immediate v

No overnight hours

Job summary

El Pollo Loco, Inc. in Monterey Park, CA is hiring a Service Team Member to greet guests, assemble orders, and help prep fire-grilled favorites. You’ll be the spark behind the scenes delivering unforgettable guest experiences with a smile.

This role supports a team-driven environment, processes orders, handles payments, and uses upselling techniques to boost sales while maintaining a clean, welcoming restaurant.

Qualifications

• Previous experience in customer service or food service is preferred but not required.
• Certifications: Food Handler Certification obtained promptly after hire.

Responsibilities

• Greet and assist customers with their orders in a friendly manner.
• Assist in preparing food items in accordance with recipes and procedures.
• Process orders efficiently and handle payments accurately.
• Use suggestive selling to increase sales.
• Maintain cleanliness and support restaurant operations.

Skills

Customer service

Cash handling

Job description

El Pollo Loco, Inc. in Monterey Park, CA is hiring a Service Team Member to greet guests, assemble orders, and help prep fire-grilled favorites. You’ll be the spark behind the scenes delivering unforgettable guest experiences with a smile.

This role supports a team-driven environment, processes orders, handles payments, and uses upselling techniques to boost sales while maintaining a clean, welcoming restaurant.