Guest Experience Team Member

El Pollo Loco; Westminster (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Excellent career growth potential

Flexible schedule: Full-Time or Part-?

Medical, Dental, and Vision Insurance

Employee Assistance Program

Flexible spending accounts, Legal, and

Pet Insurance

401(K) plan with match

Discounts on theme parks, movie etc

Job summary

El Pollo Loco in Westminster, CA is looking for a Service Team Member to greet guests, assemble tasty orders, and assist with the prep of our fire-grilled specialties. This role emphasizes friendly service, accuracy, and teamwork in a fast-paced setting.

The position offers flexible scheduling (full-time or part-time), competitive pay, employee discounts, and growth opportunities. Prior experience in customer service is preferred but not required, making it a great entry point into the

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Work collaboratively with restaurant team to achieve operational goals, maintain a positive work environment, and uphold company standards.
• Greet and assist customers with their orders in a friendly and helpful manner.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.

Job description

El Pollo Loco in Westminster, CA is looking for a Service Team Member to greet guests, assemble tasty orders, and assist with the prep of our fire-grilled specialties. This role emphasizes friendly service, accuracy, and teamwork in a fast-paced setting.

The position offers flexible scheduling (full-time or part-time), competitive pay, employee discounts, and growth opportunities. Prior experience in customer service is preferred but not required, making it a great entry point into the