Guest-Focused Server - Tips, Growth & Teamwork

Cunningham Restaurant Group; Evansville (IN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Tips included

Advancement opportunities

Job summary

Cunningham Restaurant Group is seeking a Server for BRU Burger Evansville in Evansville, IN. You will deliver friendly, efficient service, take orders accurately, and ensure guests have a positive dining experience.

The role emphasizes teamwork, attentiveness to guest needs, and the ability to manage busy periods while maintaining high service standards. This non-exempt position includes tips and opportunities for advancement within CRG.

Qualifications

• Previous serving experience is preferred but not required; training will be provided.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Ability to work in a fast-paced and high-pressure environment.
• Team player with a positive attitude.
• Ability to stand and walk for extended periods.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage offerings is a plus.

Responsibilities

• Greet guests warmly and make them feel welcome.
• Assist guests with menu selections and provide detailed information about food and beverage offerings.
• Ensure prompt and courteous service throughout the meal.
• Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.
• Accurately take food and beverage orders from guests.
• Input orders into the restaurant's POS system.
• Double-check orders for accuracy before submitting them to the kitchen.
• Coordinate special requests and dietary restrictions with the kitchen staff.
• Serve food and beverages promptly and according to established presentation standards.
• Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
• Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.
• Set up and clean tables before and after guest use.
• Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
• Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.
• Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
• Communicate guest feedback and special requests to the appropriate team members.
• Promote daily specials, desserts, and beverages to increase sales.
• Suggestively sell additional items or upgrades to enhance the guest experience.
• Adhere to all health and safety guidelines, including food safety regulations.
• Follow company policies and procedures regarding alcohol service and guest conduct.
• Handle cash and credit card transactions accurately and securely.

Skills

Communication

Interpersonal skills

Attention to detail

Teamwork

Stamina

Flexibility

Food & beverage knowledge

Customer service

Tools

POS system

Job description

Cunningham Restaurant Group is seeking a Server for BRU Burger Evansville in Evansville, IN. You will deliver friendly, efficient service, take orders accurately, and ensure guests have a positive dining experience.

The role emphasizes teamwork, attentiveness to guest needs, and the ability to manage busy periods while maintaining high service standards. This non-exempt position includes tips and opportunities for advancement within CRG.