Guest-Focused Server | Food Service & Perks

Haidilao Hot Pot; Fremont (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Dining discounts

On-site staff meal

Medical insurance

401k match

Birthday gift

Job summary

Haidilao Hot Pot in Fremont, CA is hiring a Server to provide attentive table service, take orders, deliver meals, and ensure a pleasant dining experience.

Candidates should have a California Food Handler Certificate, prior server experience preferred, and be fluent in English; Mandarin and Spanish are a plus. The role requires strong teamwork, POS familiarity, and excellent customer service.

Qualifications

• California Food Handler Certificate required.
• Previous server experience preferred.
• Fluent in English; Mandarin and Spanish are a plus.
• Ability to operate point-of-sale systems and take orders accurately.

Responsibilities

• Greet guests in a timely, friendly, and professional manner.
• Take food and beverage orders and deliver them accurately.
• Maintain a clean table and assist guests with utensils and condiments.
• Know the menu well and suggest items accordingly.
• Ensure orders are prepared correctly and to customer satisfaction.
• Provide exceptional service and work as a team with coworkers.
• Prepare checks and process payments.
• Assist with other restaurant tasks as needed.

Skills

Interpersonal skills

Customer service

Communication skills

Teamwork

Attention to detail

Education

California Food Handler Certificate

Tools

POS systems

Job description

Haidilao Hot Pot in Fremont, CA is hiring a Server to provide attentive table service, take orders, deliver meals, and ensure a pleasant dining experience.

Candidates should have a California Food Handler Certificate, prior server experience preferred, and be fluent in English; Mandarin and Spanish are a plus. The role requires strong teamwork, POS familiarity, and excellent customer service.