Hospitality Server | Guest Experience & Service Expert

Haidilao Hot Pot; Bellevue (WA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Employee dining discounts

On-site staff meals

Medical insurance for full-time

401k match

Birthday gift and celebration

Job summary

Haidilao Hot Pot in Bellevue, WA is seeking a Server to provide table service for restaurant patrons, take orders, and deliver meals with care. You will ensure guests have a positive dining experience and maintain knowledge of the menu for recommendations.

Candidates should have a California Food Handler Certificate and prior server experience is preferred. Strong interpersonal skills and teamwork are essential for success in this role.

Qualifications

• California Food Handler Certificate is required.
• Previous server experience is preferred.
• Excellent interpersonal and customer service skills are essential.

Responsibilities

• Greet guests in a timely, friendly, and professional manner.
• Keep the table clean and provide utensils, napkins, and necessities.
• Maintain menu knowledge and assist with order suggestions.
• Deliver food and beverages to tables as requested by customers.
• Ensure food is prepared correctly and to customers' satisfaction; return issues to the kitchen.
• Provide exceptional service and work as a team to ensure customer satisfaction.
• Prepare checks and process payments; assist with other tasks as needed.

Skills

Excellent interpersonal and customer

Customer service skills

Teamwork spirit

Organized

Strong work ethic

Education

California Food Handler Certificate

Previous server experience preferred

Job description

Haidilao Hot Pot in Bellevue, WA is seeking a Server to provide table service for restaurant patrons, take orders, and deliver meals with care. You will ensure guests have a positive dining experience and maintain knowledge of the menu for recommendations.

Candidates should have a California Food Handler Certificate and prior server experience is preferred. Strong interpersonal skills and teamwork are essential for success in this role.