Guest-Focused Server: Deliver Warm, Efficient Service

Huddle House; Pelham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Huddle House restaurant in Pelham, Alabama seeks a Restaurant Server to oversee the day-to-day delivery of friendly, first-class customer service and food service. You will receive orders, communicate them to the kitchen staff, and ensure timely delivery while keeping your serving area clean and organized.

You’ll be a strong teammate to the franchise partner, greet guests with a smile, review the menu when needed, suggest items, and follow the chain’s service steps to maximize guest

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.
• Can-do attitude and willingness to be available during your shift.

Responsibilities

• Report to work on time in a clean and complete proper uniform.
• Greet all customers with a smile and a verbal greeting: Good Morning or Welcome to Huddle House.
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
• Using proper, approved abbreviations and submit tickets to the cook’s station.
• Deliver food in a timely manner to the customer when food is ready.
• Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Perform all preparing and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
• Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products.
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.

Skills

Excellent customer service

Staff communication

Restaurant experience

Can do attitude

Job description

The Huddle House restaurant in Pelham, Alabama seeks a Restaurant Server to oversee the day-to-day delivery of friendly, first-class customer service and food service. You will receive orders, communicate them to the kitchen staff, and ensure timely delivery while keeping your serving area clean and organized.

You’ll be a strong teammate to the franchise partner, greet guests with a smile, review the menu when needed, suggest items, and follow the chain’s service steps to maximize guest