Guest-First Server: Quick, Welcoming Service

Huddle House, Inc.; Greenbrier (TN); Hybrid; USD 25,000 - 38,000; Full time

Job summary

Huddle House, Inc. is seeking a Restaurant Server to oversee the day-to-day operation of first-class customer service and food service in the restaurant.

You will greet guests, take and relay orders, work with cooks, ensure timely delivery of meals, and keep your serving area clean and organized.

This role emphasizes a strong team mindset, safety, and delivering friendly, attentive service that supports our franchise partner and keeps guests coming back.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.
• “Can do” attitude and willingness to be at your during your shift.

Responsibilities

• Report to work on time in a clean and complete proper uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
• Using proper, approved abbreviations and submit tickets to the cook’s station.
• Deliver food in a timely manner to the customer when food is ready.
• Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
• Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products.
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.

Skills

Customer service

Communication

Restaurant experience

Can do attitude

Job description

Huddle House, Inc. is seeking a Restaurant Server to oversee the day-to-day operation of first-class customer service and food service in the restaurant.

You will greet guests, take and relay orders, work with cooks, ensure timely delivery of meals, and keep your serving area clean and organized.

This role emphasizes a strong team mindset, safety, and delivering friendly, attentive service that supports our franchise partner and keeps guests coming back.