Guest-Focused Security & Safety Officer

Desimone Gaming; Railroad Pass (NV); On-site; USD 18,000 - 26,000; Full time

Job summary

Desimone Gaming is seeking a Security Officer for the Railroad Pass location in Henderson, NV. The role requires patrolling the property, monitoring surveillance, and responding to emergencies to protect guests and team members.

The position is full-time, swings shift, and offers hourly compensation of $16.25. The successful candidate will have at least 1 year of customer service experience, 21+ years of age, and strong communication skills in English.

Qualifications

• Minimum of 21 years of age.
• At least 1 year of customer service experience.
• Ability to operate assigned equipment.
• Excellent written and verbal communication skills.
• Ability to learn and effectively use various computer software.
• Ability to participate and respond in emergency situations, including evacuations procedures.
• Ability to evaluate, coordinate, and disseminate information, make sound judgments, and respond quickly to changing situations.

Responsibilities

• Provide excellent guest service to guests and team members and resolve complaints and issues.
• Write reports of daily activities and irregularities such as property damage, theft, guest or team members accidents, or unusual occurrences.
• Actively patrol and monitor all areas of the property through rotating assignments, including the exterior using various modes of transportation.
• Respond to emergencies, including evacuations and CPR/AED as needed, and secure the scene to prevent further loss or damage.
• Monitor alarm system surveillance cameras and assist with gaming drops/transactions as required.

Skills

Customer service

Written and verbal communication

Emergency response

Equipment operation

Education

High school diploma or equivalent

Job description

Desimone Gaming is seeking a Security Officer for the Railroad Pass location in Henderson, NV. The role requires patrolling the property, monitoring surveillance, and responding to emergencies to protect guests and team members.

The position is full-time, swings shift, and offers hourly compensation of $16.25. The successful candidate will have at least 1 year of customer service experience, 21+ years of age, and strong communication skills in English.