Security Officer San Luis Resort

San Luis Resort, Spa and Conference Center; Galveston (TX); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Benefits plans

Paid time off

401K

Advancement opportunities

Diversity-friendly environment

Employee discounts

Job summary

San Luis Resort, Spa and Conference Center in Galveston, TX seeks a Security Officer to provide a friendly and safe environment for guests and team members while protecting assets.

Key responsibilities include patrolling property areas, handling guest interactions professionally, and enforcing regulations. The role requires first aid/CPR certification, the ability to lift 25 pounds, and flexibility to work nights and weekends. This position offers benefits and opportunities for advancement.

Qualifications

• One year or more of law enforcement, or security experience (preferred).
• American Red Cross or Equivalent Adult First Aid/CPR Certification or are able to obtain one upon hire.
• Have or are able to obtain any gaming license that may be required.
• Team Player with a guest first attitude.

Responsibilities

• Responsible for the safety and welfare of all guests and employees.
• Maintaining order and keeping the peace on the property.
• Perform area-based security patrols in assigned areas throughout the property.
• Deliver positive, courteous, and professional guest service in all interactions.
• Exercise good judgment in solving problems and resolution of guest issues.
• Provide medical assistance to persons in need, including First Aid and CPR when necessary.
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations.
• Read, interpret, and analyze security reports and other company documents daily.
• Investigations into a variety of internal and external incidents and create detailed reports to reflect findings.
• Monitor incidents of loss and investigate to determine the source of the loss.
• Work a flexible schedule to accommodate the operation, including nights and weekends.
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic.
• Standing or walking for long periods of time.
• Other duties as requested by Supervisors/Manager.
• May perform legal detainments when permissible; verify casino guests are of legal age.

Skills

Security experience

Guest-focused

Team player

Education

First Aid/CPR certification

Tools

Gaming license eligibility

Job description

Overview

The Security Officer’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets.

Responsibilities

Essential Duties and Requirements Include but are not limited to:

• Responsible for the safety and welfare of all guests and employees.
• Responsible for maintaining order and keeping the peace on the property.
• Perform area-based security patrols in assigned areas throughout the property.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Exercise good judgment in solving problems and resolution of guest issues.
• Provide medical assistance to persons in need, including First Aid and CPR when necessary.
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations.
• Read, interpret, and analyze security reports and other company documents daily.
• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings.
• Monitor incidents resulting in loss and investigate to determine the source of the loss.
• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary.
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic.
• This position requires standing or walking for long periods of time.
• Perform other reasonable job duties as requested by Supervisors/Manager.
• Based on location, may be required to perform legal detainments when it is legal to do so.
• At times, may be responsible for verifying casino guests are of legal age before entering any gaming areas.
• Must be able to lift and carry at least 25 pounds at a time.

Qualifications

• One year or more of law enforcement, or security experience (preferred).
• American Red Cross or Equivalent Adult First Aid/CPR Certification or are able to obtain one upon hire.
• Have or are able to obtain any gaming license that may be required.
• Team Player with a guest first attitude.

What We Offer You

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Posted Salary Range

USD $15.00 - USD $18.00 /Hr.

Tipped Position

This position does not earn tips