Guest-Centric Casino Security Officer (Full-Time)

Hard Rock International; Bristol, Northern (VA, KY); Hybrid; USD 19,000 - 26,000; Full time

Job summary

Hard Rock Hotel & Casino Bristol seeks a full-time Security Officer to oversee patron and team safety, safeguard assets, and maintain security across the property. The role requires a high school diploma, guest service experience, and the ability to obtain necessary licenses and pass background checks.

CPR/AED is a plus, with weekend and holiday availability expected. Responsibilities include detailed reporting, assisting guests, and enforcing internal controls and gaming regulations per

Qualifications

• High School Diploma or equivalent required; 1 year guest service experience preferred.
• Must obtain and maintain licenses/certifications per Federal, State, and Virginia Lottery.
• Background check and drug screening required; Gaming industry experience preferred.

Responsibilities

• Maintain security throughout the property on assigned shift.
• Ensure safety of patrons and employees; protect company assets.
• Prepare clear, detailed incident reports.
• Assist in emergencies and provide information to guests.
• Work varied shifts including holidays and weekends.

Skills

Guest service

Communication

Report writing

Emergency response

Education

High School Diploma

Background check pass

Tools

Computer applications

Radio communications

Job description

Hard Rock Hotel & Casino Bristol seeks a full-time Security Officer to oversee patron and team safety, safeguard assets, and maintain security across the property. The role requires a high school diploma, guest service experience, and the ability to obtain necessary licenses and pass background checks.

CPR/AED is a plus, with weekend and holiday availability expected. Responsibilities include detailed reporting, assisting guests, and enforcing internal controls and gaming regulations per