Guest-Focused Security Doorman at Upscale Venue

R365hire; Scottsdale (AZ); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Employee discounts

Job summary

R365hire is seeking a professional, guest-focused Security Team Member to support The Americano and Tell Your Friends. This role goes beyond traditional security—it is a highly visible, interactive position that helps shape the guest experience from arrival to departure.

Our Security team sets the tone at the door, maintains a safe and comfortable environment, and ensures that every guest feels welcomed and respected.

Responsibilities

• Greet guests upon arrival with professionalism and confidence
• Manage entry flow, reservations, and guest expectations in coordination with Hosts
• Maintain a strong, composed presence that reflects the brand and atmosphere
• Provide clear, respectful communication when enforcing policies or managing wait times
• Monitor guest behavior and maintain a safe, comfortable environment throughout the venue
• Proactively identify and de-escalate situations before they become disruptive
• Enforce house policies related to conduct, capacity, and safety standards
• Conduct ID checks and support age verification when required
• Work closely with Hosts, Managers, and Bar teams to maintain flow and awareness
• Communicate clearly regarding guest concerns, VIP arrivals, or potential issues
• Support management in handling sensitive situations with discretion and professionalism
• Maintain awareness of crowd levels, pacing, and overall energy of the room
• Assist with controlling entry during peak hours or high-volume nights
• Support opening and closing procedures as needed

Job description

R365hire is seeking a professional, guest-focused Security Team Member to support The Americano and Tell Your Friends. This role goes beyond traditional security—it is a highly visible, interactive position that helps shape the guest experience from arrival to departure.

Our Security team sets the tone at the door, maintains a safe and comfortable environment, and ensures that every guest feels welcomed and respected.