Elite Hotel Security & Guest Experience Officer

Securitas US Business Unit; New York (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Securitas US Business Unit is seeking a polished Hotel Security Officer for a high-profile Manhattan property. The role emphasizes hospitality, guest service, and a secure environment in a busy hotel setting.

Shifts include part-time and full-time schedules, with opportunities to work nights and weekends. The ideal candidate will bring security experience within hotel, luxury, corporate, or residential settings and maintain a professional appearance at all times.

Qualifications

• High School Diploma or GED is required and proof of education must be provided.
• Previous security experience is preferred.
• Must be able to stand and walk for extended periods and maintain a professional appearance.

Responsibilities

• Maintain a safe, secure, and welcoming environment for guests, employees, and visitors.
• Monitor assigned areas and conduct regular patrols.
• Respond professionally to security concerns, incidents, and guest requests.
• Assist with access control and enforce property security procedures.
• Provide exceptional customer service while maintaining appropriate security boundaries.
• Maintain a polished, professional appearance and demeanor at all times.
• Communicate effectively with hotel management, staff, guests, and emergency personnel.
• Complete required reports and documentation accurately and promptly.
• Remain alert and attentive throughout the entire shift.

Skills

Customer service

Communication skills

Situational awareness

Professional appearance

Education

High School Diploma or GED

Job description

Securitas US Business Unit is seeking a polished Hotel Security Officer for a high-profile Manhattan property. The role emphasizes hospitality, guest service, and a secure environment in a busy hotel setting.

Shifts include part-time and full-time schedules, with opportunities to work nights and weekends. The ideal candidate will bring security experience within hotel, luxury, corporate, or residential settings and maintain a professional appearance at all times.