Guest-Focused Sandwich Associate | Flexible Hours & Tips

Potbelly; Waukegan (IL); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA/HSA with Employer Contribution

Commuter Benefit Program

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works is looking for friendly, outgoing team members to join our fast-paced environment in Waukegan, IL. The role offers a pay range of $17.25–$17.75 per hour plus digital tips and a suite of benefits, with multiple shifts available.

As a Potbelly Associate, you’ll be the primary customer contact, delivering fast, friendly service and a clean, inviting dining experience. No experience required; growth opportunities exist within a national brand.

Qualifications

• You are at least 16 years of age and have a friendly, customer-first mindset.
• Strong written and verbal communication skills are required.
• Comfortable working in a bustling kitchen; knife skills are a big plus.
• Ability to manage allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• You are a team player and able to stand/walk for extended periods.
• IL applicants: must become food safety certified within 30 days of employment.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream) efficiently.
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register and follow cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Skills

Customer-first mindset

Strong communication

Knife skills

Allergen awareness

Team player

Stand/walk ability

Food safety certification

Job description

Potbelly Sandwich Works is looking for friendly, outgoing team members to join our fast-paced environment in Waukegan, IL. The role offers a pay range of $17.25–$17.75 per hour plus digital tips and a suite of benefits, with multiple shifts available.

As a Potbelly Associate, you’ll be the primary customer contact, delivering fast, friendly service and a clean, inviting dining experience. No experience required; growth opportunities exist within a national brand.