Guest-Focused Retail Sales Pro | Flexible Hours & Benefits

Macy's, Inc.; Barboursville (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Job summary

Macy’s is a story that blends hospitality with selling. As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences.

You understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn visits into memorable moments.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Must be able to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
• You can handle electronic devices with no problem.

Responsibilities

• Greet customers, build relationships, and create friendly conversations that encourage repeat visits.
• Understand customer needs and provide personalized recommendations and connect them with the right products and services.
• Operate on the sales floor and in fitting rooms, keeping the space clean, organized, and inviting.
• Aim to meet and exceed selling goals through customer engagement and smart selling behaviors.
• Finish strong by conveying Loyalty program benefits, ensuring customers have what they need, and thanking them by name.

Skills

Customer service

Communication

Teamwork

Sales skills

Tools

Cash register

Handheld devices

POS system

Job description

Macy’s is a story that blends hospitality with selling. As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences.

You understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn visits into memorable moments.