Customer-First Retail Sales Pro - Flexible Hours & Benefits

Macy's, Inc.; Franklin (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking a Retail Selling Colleague to blend selling with hospitality, helping customers find the right products and services. You will engage customers on the sales floor and in the fitting room, turning visits into memorable experiences while working toward daily sales targets.

You’ll help keep the space welcoming, assist with merchandise presentation, and contribute to a collaborative team environment. This role emphasizes guest satisfaction and high-quality service.

Qualifications

• Flexible availability including days, evenings, weekends, holidays.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Comfortable communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goals and challenges.

Responsibilities

• Greet customers and understand their needs to provide personalized recommendations.
• Present products and services, and drive sales while delivering genuine hospitality.
• Keep sales floor clean, organized and inviting; recover floor and fitting rooms as needed.
• Promote Macy’s Loyalty program benefits and ensure customers leave with everything they need.

Skills

Customer service

Communication

Teamwork

Sales orientation

On-floor selling

Tools

Cash register

Handheld devices

Job description

Macy’s, Inc. is seeking a Retail Selling Colleague to blend selling with hospitality, helping customers find the right products and services. You will engage customers on the sales floor and in the fitting room, turning visits into memorable experiences while working toward daily sales targets.

You’ll help keep the space welcoming, assist with merchandise presentation, and contribute to a collaborative team environment. This role emphasizes guest satisfaction and high-quality service.