Guest-Focused Retail Sales Associate

Caesars Entertainment Corporation; Las Vegas (NV); On-site; USD 18,000 - 23,000; Full time

Job summary

Caesars Palace in Las Vegas is seeking a Retail Sales Associate to deliver outstanding customer service, promote merchandise, operate the cash register, and handle all payment transactions.

You will maintain neat selling areas, assist guests with finding products, and work with teammates to ensure smooth store operations and a welcoming environment.

Experience in high-volume retail, strong communication, and a positive attitude will help you excel in our fast-paced, guest-focused setting.

Qualifications

• Knowledge of customer service standards and selling techniques.
• Ability to operate cash registers and process transactions accurately.
• Strong communication and teamwork skills.

Responsibilities

• Maintain customer service levels in accordance with Total Service standards.
• Embrace the Spotlight on Service.
• Acknowledge and greet guests with a smile.
• Be courteous and create a warm, friendly atmosphere for the guest.
• Be knowledgeable about the Total Rewards program and the benefits it offers the guest.
• Be knowledgeable of the hotel property and the amenities it has to offer.
• Assist guests in finding requested products, including calling other stores if needed.
• Partner with fellow associates to create a strong team.
• Communicate all daily activities to the next shift and the Supervisor on Duty.
• Promote the selling of merchandise and upsell products.
• Develop an excellent understanding of product assortments across all retail stores.
• Be knowledgeable about products sold and alert management of customer product needs.
• Be knowledgeable on register operations and handle all payment transactions.
• Ensure necessary supplies are in place for the next shift
• Comply with all cash management policies and procedures
• Report cash register malfunctions to the Supervisor on Duty
• Ensure money is not left unattended
• Receive, unpack, fold, and put away daily merchandise deliveries
• Complete stock counts as requested
• Receive shipments in a timely manner
• Merchandise according to planograms and notify supervisors of discrepancies
• List items needed for replenishment and relay information to the Supervisor on Duty
• Inform the Supervisor on Duty of overstock items, slow sellers, fast sellers, and customer requests
• Ensure balanced sizing within softline assortments
• Work with supervisors to display inventory according to planograms
• Maintain visual and merchandising standards per company guidelines
• Ensure folding is completed throughout the day and softlines are hung in proper size order
• Confirm correct signage is in place for sale or special purchase items
• Assist with physical inventory counts twice a year
• Attend mandatory meetings and training sessions
• Complete job assignments as directed by the Supervisor on Duty
• Assist with associate sales, inventories, and special events as requested

Skills

Customer service

Selling techniques

Cash handling

Teamwork

Tools

Point-of-sale system

Job description

Caesars Palace in Las Vegas is seeking a Retail Sales Associate to deliver outstanding customer service, promote merchandise, operate the cash register, and handle all payment transactions.

You will maintain neat selling areas, assist guests with finding products, and work with teammates to ensure smooth store operations and a welcoming environment.

Experience in high-volume retail, strong communication, and a positive attitude will help you excel in our fast-paced, guest-focused setting.