Guest‑Focused Retail Cashier & In‑Store Expert

Michaels; Canton (GA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k) with employer match

Medical insurance

Dental insurance

Vision coverage

Telemedicine

Flexible Spending Accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discounts

Job summary

Michaels in Canton, GA is seeking a retail team member to assist customers, keep the sales floor stocked, and process transactions efficiently. You will promote the Rewards program and enroll customers in Private Label Credit Cards while supporting Buy Online Pickup in Store and Ship From Store options.

Ideal candidates have retail or cashier experience, are able to stand for long periods, and can lift boxes as needed. Great benefits and growth opportunities are available.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Customer service

Cash handling

Sales

Teamwork

Communication

Problem solving

Tools

POS system

Job description

Michaels in Canton, GA is seeking a retail team member to assist customers, keep the sales floor stocked, and process transactions efficiently. You will promote the Rewards program and enroll customers in Private Label Credit Cards while supporting Buy Online Pickup in Store and Ship From Store options.

Ideal candidates have retail or cashier experience, are able to stand for long periods, and can lift boxes as needed. Great benefits and growth opportunities are available.