Guest-Focused Restaurant Server | Fast-Paced & Upsell Ready

Gabriel Group; City of Canandaigua (NY); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Employee Assistance Program (EAP)

Hotel and travel discounts

Employee recognition programs

Job summary

Midas Hospitality is seeking a motivated Restaurant Server to join our Food & Beverage team in Canandaigua, NY. You will deliver high-quality service, greet guests, explain menus, and ensure a memorable dining experience.

The ideal candidate brings strong guest interaction skills, works well in a fast-paced setting, and is committed to hospitality excellence. Opportunities for growth and hotel collaboration are available in this role.

Qualifications

• Previous restaurant, food service, hospitality, or customer service experience preferred but not required.
• Strong communication and interpersonal skills with the ability to create positive guest interactions.
• Knowledge of food and beverage service standards, POS systems, and cash handling procedures.
• Ability to multitask and remain organized in a fast-paced environment.
• Ability to work a flexible schedule including mornings, evenings, weekends, holidays, and special events.

Responsibilities

• Greeting guests promptly and create a welcoming and friendly dining experience.
• Present menus, explain offerings, and answer guest questions regarding ingredients, preparation methods, and recommendations.
• Take accurate food and beverage orders and enter them into the Point of Sale (POS) system.
• Deliver food and beverages promptly while ensuring accuracy, quality, and presentation standards.
• Monitor guest satisfaction throughout the dining experience and respond quickly to requests or concerns.
• Utilize suggestive selling and upselling techniques to enhance the guest experience and support restaurant revenue goals.
• Prepare and process guest checks, handle cash and credit card transactions, and follow all payment procedures.
• Maintain cleanliness and organization of tables, dining areas, service stations, and equipment.
• Complete opening, closing, and side-work duties according to restaurant standards.
• Follow all food safety, sanitation, alcohol service, and health department regulations.
• Work collaboratively with kitchen associates, bartenders, hosts, and other team members to ensure smooth operations.
• Maintain knowledge of daily specials, promotions, menu updates, and hotel offerings.
• Support banquets, catering, or special event service as needed.
• Assist with additional responsibilities and projects assigned by restaurant or hotel leadership.

Job description

Midas Hospitality is seeking a motivated Restaurant Server to join our Food & Beverage team in Canandaigua, NY. You will deliver high-quality service, greet guests, explain menus, and ensure a memorable dining experience.

The ideal candidate brings strong guest interaction skills, works well in a fast-paced setting, and is committed to hospitality excellence. Opportunities for growth and hotel collaboration are available in this role.