Guest-Focused Parking Lot Auditor

Parking Management Company; Savannah (GA); On-site; USD 12,000 - 18,000; Full time

Job summary

Parking Management Company is seeking a Lot Attendant / Lot Auditor to ensure a smooth, safe parking experience for guests. You will direct traffic, assist customers, monitor the lot, and keep the area clean and secure in all weather conditions.

The role emphasizes friendly, detail-oriented service outdoors, with responsibilities including ticketing, payments, reporting, and collaboration with the team to maintain a safe, efficient environment.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• Positive, helpful attitude essential.

Responsibilities

• Ticketing & Payments: Issue tickets, handle payments accurately, and track money and paperwork.
• Reporting & Documentation: Complete shift logs, track tickets and revenue, and document parking activity.
• Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars.
• Security & Compliance: Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Lot Maintenance: Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & Communication: Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Additional Duties: Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Skills

Customer service

Education

High school diploma or GED

Job description

Parking Management Company is seeking a Lot Attendant / Lot Auditor to ensure a smooth, safe parking experience for guests. You will direct traffic, assist customers, monitor the lot, and keep the area clean and secure in all weather conditions.

The role emphasizes friendly, detail-oriented service outdoors, with responsibilities including ticketing, payments, reporting, and collaboration with the team to maintain a safe, efficient environment.