Guest-Focused Parking Attendant & Lot Auditor

Colonial Group; Durham, Northern (NC, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Benefits

Supplemental Insurance

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Job summary

Parking Management Company is hiring for a Lot Attendant/Lot Auditor to ensure a smooth, safe, and organized parking experience for guests. You will direct traffic, assist customers, monitor the lot, and keep the area clean and secure.

The role requires a friendly, detail-oriented approach and comfort working outdoors in varied weather. The position emphasizes excellent customer service, policy enforcement, and support for overall lot operations.

Qualifications

• High school diploma or GED required.
• Valid driver's license and reliable transportation; clean driving record.
• Ability to stand, walk, and lift up to 50 pounds.
• Non-exempt position; overtime eligibility.

Responsibilities

• Ticketing & payments: Issue tickets, handle payments accurately, track money and paperwork.
• Reporting & documentation: Complete shift logs, track tickets and revenue, document parking activity.
• Administrative support: Label keys, record vehicle details, maintain organized records.
• Security & compliance: Check lot, report unsafe activity, ensure vehicles parked per policy.
• Lot maintenance: Keep area and booth clean, assist with light cleaning.
• Customer service: Assist guests with payments and parking questions with a friendly attitude.
• Teamwork & communication: Use radios, stay in contact with team, support positive environment.
• Professionalism & attendance: Arrive on time, follow policies, maintain professional appearance.
• Additional duties: Attend training, adapt to scheduling needs.

Skills

Customer service

Communication

Safety awareness

Teamwork

Flexibility

Detail oriented

Education

High school diploma or GED

Job description

Parking Management Company is hiring for a Lot Attendant/Lot Auditor to ensure a smooth, safe, and organized parking experience for guests. You will direct traffic, assist customers, monitor the lot, and keep the area clean and secure.

The role requires a friendly, detail-oriented approach and comfort working outdoors in varied weather. The position emphasizes excellent customer service, policy enforcement, and support for overall lot operations.