Guest-Focused In-Store Sales Specialist

JD Sports NA; Middlesborough (KY); On-site; USD 24,797,000 - 28,930,000; Part time

Job summary

JD Sports NA in Middlesboro, Kentucky, is seeking a Sales Associate to deliver quality customer service, drive product sales, and promote the brand in our store. You will become knowledgeable in product areas and actively promote sales and promotions to help build lasting customer relationships.

The role emphasizes assisting customers, promoting services and merchandise, achieving sales targets, and supporting daily store operations in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative.
• Strong attention to detail and ability to multitask.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service per the customer service manual and assist customers entering the store.
• Promote and sell services and merchandise offered by the organization.
• Set and track sales goals to improve selling skills and performance.
• Follow all company policies and manuals related to operations and customer service.
• Assist in daily store operations including shipments and maintenance.
• Use product knowledge to present merchandise and promote sales.
• Consistently strive to meet or exceed sales targets and goals.
• Identify pricing concerns or operational issues and report to management.
• Attend staff meetings and training sessions for the store.
• Protect company assets and report potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Initiative

Attention to detail

Team player

Job description

JD Sports NA in Middlesboro, Kentucky, is seeking a Sales Associate to deliver quality customer service, drive product sales, and promote the brand in our store. You will become knowledgeable in product areas and actively promote sales and promotions to help build lasting customer relationships.

The role emphasizes assisting customers, promoting services and merchandise, achieving sales targets, and supporting daily store operations in a fast-paced retail environment.