Customer-Obsessed Retail Sales Associate

JD Sports NA; Philadelphia (MS); On-site; USD 11,000 - 14,000; Part time

Job summary

JD Sports NA in Philadelphia, MS is seeking a Sales Associate to deliver quality customer service and drive product sales while becoming knowledgeable across store departments and promotions.

You will promote services and merchandise, help customers, and uphold store policies. The role includes assisting daily operations and ensuring a positive customer experience in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.

Job description

JD Sports NA in Philadelphia, MS is seeking a Sales Associate to deliver quality customer service and drive product sales while becoming knowledgeable across store departments and promotions.

You will promote services and merchandise, help customers, and uphold store policies. The role includes assisting daily operations and ensuring a positive customer experience in a fast-paced retail environment.