Customer-First Sales Associate

JD Sports NA; Radcliff (KY); On-site; USD 10,000 - 15,000; Full time

Job summary

JD Sports NA in Radcliff, KY is seeking a Sales Associate to deliver quality customer service and drive product sales. You will become knowledgeable across product areas and actively promote merchandise and promotions to create a memorable shopping experience and help build long-time customer relationships.

The ideal candidate thrives in a fast-paced environment, follows store policies, and is excited to engage with customers.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Self-starter with initiative
• Detail-oriented with ability to multitask
• Team-player focused on outstanding customer service

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Communication

Team player

Fast-paced

Initiative

Job description

JD Sports NA in Radcliff, KY is seeking a Sales Associate to deliver quality customer service and drive product sales. You will become knowledgeable across product areas and actively promote merchandise and promotions to create a memorable shopping experience and help build long-time customer relationships.

The ideal candidate thrives in a fast-paced environment, follows store policies, and is excited to engage with customers.