Guest-Focused Hotel Security & Floor Host

Canad Inns; Grand Forks, Northern (ND, KY); Híbrido; USD 40 116 000 - 63 039 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee Discounts

Educational Scholarships and financial

Staff Events

Resumo da oferta

Canad Inns in Grand Forks, ND seeks a Hotel Security / Floor Host to balance safety with friendly guest service. You will patrol, assist guests, enforce policies, and report incidents to management, while coordinating with Front Desk and food & beverage teams.

The role requires calm, professional communication and the ability to work evenings, nights, weekends, and events. Training and growth opportunities available.

Qualificações

• Previous experience in security, hospitality, customer service, corrections, law enforcement, healthcare, restaurants, or a related field is preferred.
• Strong communication, judgment, observation, and conflict-resolution skills.
• Ability to remain calm and professional during stressful or confrontational situations.

Responsabilidades

• Conduct regular patrols of the hotel, including guest-room floors, hallways, lobby, event spaces, and exterior areas.
• Maintain a visible, professional presence and assist guests with directions and requests.
• Respond to noise complaints, disturbances, safety concerns, and policy violations.
• Enforce hotel rules consistently and document incidents with clear reports.
• Assist during emergencies, evacuations, and safety-related events.
• Support crowd control during large events and major games.
• Protect property and report hazards or maintenance concerns.

Conhecimentos

Patrolling

Guest Service

Communication

Conflict Resolution

Incident Reporting

Stamina

Descrição da oferta de emprego

Canad Inns in Grand Forks, ND seeks a Hotel Security / Floor Host to balance safety with friendly guest service. You will patrol, assist guests, enforce policies, and report incidents to management, while coordinating with Front Desk and food & beverage teams.

The role requires calm, professional communication and the ability to work evenings, nights, weekends, and events. Training and growth opportunities available.