Guest-Focused Front Desk Agent | Part-Time

HomeTowne Studios & Suites by Red Roof; Atlanta (GA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental

Vision

Competitive Pay

Employer Paid Life Insurance

PTO

401K with Employer Match

Career Growth Opportunities

Job summary

HomeTowne Studios by RedRoof is seeking a Front Desk Agent in Atlanta, GA to warmly welcome guests, manage reservations, check-ins/outs and cash handling. You will work with housekeeping and front desk staff to ensure guest satisfaction.

We offer health insurance, dental, vision, PTO, 401K with employer match, competitive hourly wages ($17–$18), and opportunities for career growth. Part-time positions available with flexible shifts.

Qualifications

• High school diploma preferred or equivalent experience.
• 1 year in previous customer service position.
• Basic English communication (verbal and written) skills required.
• Basic office skills (math, cash handling, computer skills).

Responsibilities

• Welcome guests with friendly greeting and smile while performing all guest related services.
• Handle reservations request; check guests in/out; handle guest accounting and cashier functions.
• Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales
• Maintain confidentiality of guest information and pertinent hotel data.
• Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms.
• Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance.
• Performs all other duties as assigned.

Skills

Customer service

Office skills

English communication

Education

High school diploma or equivalent

Job description

HomeTowne Studios by RedRoof is seeking a Front Desk Agent in Atlanta, GA to warmly welcome guests, manage reservations, check-ins/outs and cash handling. You will work with housekeeping and front desk staff to ensure guest satisfaction.

We offer health insurance, dental, vision, PTO, 401K with employer match, competitive hourly wages ($17–$18), and opportunities for career growth. Part-time positions available with flexible shifts.