Guest-Focused Front Desk Agent | Earned Wage Access

Ascend Henderson’s Wharf; Baltimore (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Earned Wage Access

Job summary

Meyer Jabara Hotels is seeking a Front Desk Agent in the Front Office department, reporting to the General Manager. This role requires delivering high-level guest service, handling check-ins/outs, and maintaining professional front desk operations.

Responsibilities include cash handling, knowledge of city and local attractions, and adherence to hospitality guidelines. The position emphasizes professional demeanor, confidentiality, and teamwork in a hotel environment.

Qualifications

• Excellent verbal and written communication with guests and team members.
• Professional, courteous, service-oriented demeanor in all interactions.
• Computer proficiency including Word, Excel, PowerPoint and internet.

Responsibilities

• Greet guests at the front desk and provide courteous service.
• Handle check-ins and check-outs following hotel procedures.
• Maintain front desk and back office areas neat and organized.

Skills

Communication skills

Guest service

Computer literacy

Tools

PMS system

Job description

Meyer Jabara Hotels is seeking a Front Desk Agent in the Front Office department, reporting to the General Manager. This role requires delivering high-level guest service, handling check-ins/outs, and maintaining professional front desk operations.

Responsibilities include cash handling, knowledge of city and local attractions, and adherence to hospitality guidelines. The position emphasizes professional demeanor, confidentiality, and teamwork in a hotel environment.