Guest Experience Front Desk Agent with Earned Wage Access

Hyat; Bethlehem (Northampton County); On-site; USD 17,000 - 25,000; Full time

Job summary

Meyer Jabara Hotels seeks a Front Desk Agent to greet guests, check in/out, and provide exceptional service in the Front Office. You will handle reservations, answer guest inquiries, and assist with billing while maintaining a welcoming atmosphere.

The role requires strong communication skills, teamwork, and knowledge of hotel procedures. This on-site position offers opportunities to engage with guests and support daily hotel operations.

Qualifications

• Excellent verbal and written communication.
• Strong customer service orientation.
• Knowledge of hotel operations and procedures.
• Basic computer skills: Word, Excel, PowerPoint and Internet.

Responsibilities

• Greet and assist guests at the front desk with courteous service.
• Handle check-in and check-out procedures following hotel policies.
• Maintain front desk and back-office areas clean and organized.
• Provide information about local attractions and hotel services.
• Process reservations and manage guest requests.
• Follow cash handling and banking procedures accurately.

Skills

Communication

Customer service

Computer literacy

Multitasking

Education

PMS training

Tools

Word

Excel

PowerPoint

Internet

Job description

Meyer Jabara Hotels seeks a Front Desk Agent to greet guests, check in/out, and provide exceptional service in the Front Office. You will handle reservations, answer guest inquiries, and assist with billing while maintaining a welcoming atmosphere.

The role requires strong communication skills, teamwork, and knowledge of hotel procedures. This on-site position offers opportunities to engage with guests and support daily hotel operations.