Guest-Focused Food Service Associate | Fast-Paced Friendly

Nac; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO

Paid Sick Time

Job summary

NorthAmerican Concessions is hiring Food Service Workers (FSWs) at Garrett Popcorn Shops®. You will greet guests, help with selections, process orders, and ensure the best offer for every guest while maintaining brand standards.

This role emphasizes cash handling, fast-paced service, teamwork, and compliance with safety regulations. You will work varied shifts, including nights, weekends, and holidays, and may need a TSA/CDA badge and Food Handler certification.

Qualifications

• Must possess basic math skills and be able to make correct change.
• Basic knowledge of POS systems and cash registers preferred.
• Experience with food prep in a fast-paced environment is preferred but not necessary.
• Able to communicate clearly and concisely, both verbally and in writing.
• Able to work varied hours/days, including nights, weekends, and holidays, as needed.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook.
• Get along well with others and be a team player.
• Must have excellent communication skills.
• Must have the ability to get badged by The Chicago Department of Aviation, which includes a federal background check, as well as maintaining the badge.
• Must be able to uphold all CDA and TSA regulations related to safety and security.
• Other duties and tasks as assigned by management. Must have current Food Handler and Food Allergens Certificates.

Responsibilities

• Provide welcoming and engaging customer service
• Smile, have fun, and maintain a positive, upbeat attitude
• Work quickly while serving customers in a friendly and efficient manner
• Reconcile cash and charged sales with shift manager at end of shift to verify accuracy
• Maintain food quality at Garrett Popcorn Shops® standards
• Follow Garrett Popcorn Shops® standards
• Fold/seal bags in the approved Garrett Popcorn Shops® manner to maintain freshness
• Every team member is responsible for ensuring that their store is clean, presentable to customers, and always stocked (includes sharing the cleaning responsibilities)

Skills

Customer service

Communication

Cash handling

Team player

Flexible hours

Food safety knowledge

Tools

POS systems

Job description

NorthAmerican Concessions is hiring Food Service Workers (FSWs) at Garrett Popcorn Shops®. You will greet guests, help with selections, process orders, and ensure the best offer for every guest while maintaining brand standards.

This role emphasizes cash handling, fast-paced service, teamwork, and compliance with safety regulations. You will work varied shifts, including nights, weekends, and holidays, and may need a TSA/CDA badge and Food Handler certification.