Cashier/Clerk - Garrett Popcorn Shops (O'Hare Terminal 1 & Terminal 3)

O'Hare Concessions; Chicago (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Plan

Paid Leave

Sick Leave

Employee Discount

Job summary

Garrett Popcorn Shops is seeking enthusiastic Clerk/Cashiers to deliver our signature service and help create memorable experiences for our fans. You will prepare and package handcrafted popcorn, handle transactions, and keep the shop welcoming and clean.

You will greet guests with warmth, provide recommendations, and follow cash handling policies. The role requires energy, reliability, and a customer-first mindset in a fast-paced environment at O'Hare.

Qualifications

• At least 16 years of age.
• Food Handler's Certificate is required.
• Previous experience in retail, food service, or customer service is a plus.
• Energetic, friendly, and team-oriented personality.
• Strong communication skills and attention to detail.
• Comfortable standing for extended periods and lifting up to 50 lbs.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Greet and engage fans with warmth, energy, and genuine hospitality.
• Provide knowledgeable recommendations and offer samples of our signature recipes.
• Follow company policies and procedures regarding cash handling, loss prevention, and customer service.
• Prepare, scoop, and package popcorn to order, following Garrett's quality standards.
• Maintain cleanliness and organization of the shop, including counters, equipment, and displays.
• Monitor product levels and restock popcorn and packaging materials as needed.
• Uphold all food safety, hygiene, and brand presentation standards.
• Support the back-of-house team when needed to ensure seamless shop operations.
• Assist with opening and closing procedures as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

Food Handler's Certificate

Job description

Job Title: Clerk/Cashier – Garrett Popcorn Shops
Location: [O'Hare Terminal 1 & Terminal 3]
Job Type: [Full-Time/Part-Time]
Compensation: [19.00 per hour]
Reports To: Shift Leader/Shop Manager

About Garrett Popcorn Shops®

Since 1949, Garrett Popcorn Shops® has handcrafted small batches of gourmet popcorn using only the highest-quality ingredients. Known for our famous Garrett Mix® and exceptional fan experience, we take pride in serving joy in every kernel. Join our team and become part of a tradition that s just as much about people as it is about popcorn.

Job Summary

Garrett Popcorn Shops is seeking enthusiastic, reliable, and customer-focused Clerk/Cashiers to deliver our signature service and help create memorable experiences for our fans. You'll represent the Garrett brand by preparing and packaging our handcrafted popcorn, handling transactions, and keeping our shop welcoming and clean.

Key Responsibilities

• Greet and engage fans with warmth, energy, and genuine hospitality.
• Provide knowledgeable recommendations and offer samples of our signature recipes.
• Follow company policies and procedures regarding cash handling, loss prevention, and customer service.
• Prepare, scoop, and package popcorn to order, following Garrett's quality standards.
• Maintain cleanliness and organization of the shop, including counters, equipment, and displays.
• Monitor product levels and restock popcorn and packaging materials as needed.
• Uphold all food safety, hygiene, and brand presentation standards.
• Support the back-of-house team when needed to ensure seamless shop operations.
• Assist with opening and closing procedures as assigned.

Qualifications

• At least 16 years of age.
• Food Handler's Certificate is required.
• Previous experience in retail, food service, or customer service is a plus.
• Energetic, friendly, and team-oriented personality.
• Strong communication skills and attention to detail.
• Comfortable standing for extended periods and lifting up to 50 lbs.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Why Work With Us

• Fun, fast-paced, and team-oriented environment
• Opportunities for career growth and advancement
• Competitive pay and employee discounts on Garrett Popcorn®
• Be part of a beloved global brand with a rich Chicago heritage

Position Benefits

• Medical, Dental, Vision
• Retirement Plan
• Paid Leave
• Sick Leave
• Employee Discount