Guest-Focused Food & Beverage Attendant

HHM Hospitality; Mettawa (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

HHM Hotels is seeking a Comp Food Attendant to greet guests, assist with seating, and deliver food with a focus on guest satisfaction. You will help with food displays, maintain dining area cleanliness, and ensure safety standards are met during service.

The role requires standing for extended periods, ability to lift up to 25 pounds, and willingness to work varied shifts, including holidays and weekends. Previous food/beverage experience is preferred; a high school diploma is recommended.

Qualifications

• High School diploma or equivalent preferred.
• Food sanitation certification a plus and required within 90 days of employment.
• Previous food and beverage experience preferred or equivalent training.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, and escort guests to their seats.
• Carry food, dishes, trays, or silverware from pantry to serving counters.
• Set up attractive food displays and maintain cleanliness to ensure food safety.
• Maintain proper set-up of dining room and wipe tables or seats with dampened cloths.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Clean up spilled food or drink or broken dishes and remove trash.
• Maintain adequate supplies of items such as clean glassware, dishes, or trays.
• Fill beverage and ice dispensers.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Locate and provide items requested by guests.
• Clean and polish counters, shelves, walls, furniture, or equipment in service area and mop or vacuum floors.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and use required safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Education

High School diploma or equivalent (preferred)

Food sanitation certification (within 90 days of employment)

Job description

HHM Hotels is seeking a Comp Food Attendant to greet guests, assist with seating, and deliver food with a focus on guest satisfaction. You will help with food displays, maintain dining area cleanliness, and ensure safety standards are met during service.

The role requires standing for extended periods, ability to lift up to 25 pounds, and willingness to work varied shifts, including holidays and weekends. Previous food/beverage experience is preferred; a high school diploma is recommended.