Guest-Focused Food & Beverage Associate

Evermore; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Life Insurance

Free Short-Term Disability

Free Long-Term Disability

Health benefits for dependents

401K with employer match

Paid time off

Parental leave

Bereavement leave

Job summary

Evermore Orlando Resort is seeking team members to welcome guests, manage opening/closing duties, and ensure exceptional guest experiences across food-and-beverage operations. You will coordinate orders, maintain clean, safe areas, and uphold brand standards in a fast-paced, hospitality-driven setting.

Join a dynamic team at Evermore, delivering high-quality service and engaging with guests while supporting operations, safety, and performance standards in a resort environment.

Qualifications

• 2 years of hospitality and food handling, customer service focus
• Food, alcohol, and safety certifications under FL requirements
• Strong written and verbal communication skills
• Proven organizational and time management skills
• Excellent communication and interpersonal skills; ability to interact with a wide range of people
• Outstanding organizational and problem-solving skills
• Ability to multi-task in a fast-paced environment
• Capable of performing the role in a busy work environment
• Proficient in reading safety procedures and operating guidelines
• Proficient in standard industry computer systems (POS, work order systems, inventory, etc.)

Responsibilities

• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Follow
• Set up, stock, and maintain work areas
• Visually inspect tools, equipment, or machines
• Expedite guest orders from Props Pizza, That's a Wrap, and/or Craft Burgers
• Ensure proper guest service and order accuracy
• Ensure Food & Beverage products are visually presentable and consistent
• Speak with others using clear and professional language
• Ensure adherence to quality expectations and standards
• Ensure consistent cleanliness of guest facing areas as well as service stations
• Follow all company and safety and security policies and procedures, and complete safety training and certifications
• Verify the legal drinking age of guests and refuse service to those who are underage or intoxicated
• Recognize signs of intoxication and handle situations appropriately
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Assist with restocking of Grab & Go items as well as guest supplies
• Engage in a positive guest focused environment
• Perform all other duties as required

Skills

Hospitality

Customer service

Communication

Time management

Interpersonal skills

Multi-tasking

Problem solving

Reading safety procedures

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Work order systems

Inventory systems

Job description

Evermore Orlando Resort is seeking team members to welcome guests, manage opening/closing duties, and ensure exceptional guest experiences across food-and-beverage operations. You will coordinate orders, maintain clean, safe areas, and uphold brand standards in a fast-paced, hospitality-driven setting.

Join a dynamic team at Evermore, delivering high-quality service and engaging with guests while supporting operations, safety, and performance standards in a resort environment.