Guest-Focused F&B Attendant | Tips & Flexible Scheduling

Great Wolf Lodge; Traverse City (MI); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf Lodge is seeking a Food and Beverage Attendant to take guest orders, serve at multiple quick service outlets, and handle transactions with a friendly, efficient approach.

The role involves positive guest interactions, cash handling, and maintaining cleanliness and standards across venues, with a pay rate of $17.00 per hour plus tips. 16+ years old required; full-time, part-time, and flexible scheduling available.

Qualifications

• Some High School education or equivalent is required or preferred.
• Proven customer service and communication skills; able to read and interpret English language manuals.
• Flexibility regarding scheduling based on business demands.

Responsibilities

• Communicates with guests to take food and beverage orders.
• Prepares customer food and beverage orders.
• Provides outstanding customer service and engages in suggestive selling.
• Maintains equipment, performs preventative maintenance, and troubleshoots breakdowns.

Skills

Customer service

Communication

Math skills

Flexibility

Education

Some High School or equivalent

Tools

POS system

Cash registers

Job description

Great Wolf Lodge is seeking a Food and Beverage Attendant to take guest orders, serve at multiple quick service outlets, and handle transactions with a friendly, efficient approach.

The role involves positive guest interactions, cash handling, and maintaining cleanliness and standards across venues, with a pay rate of $17.00 per hour plus tips. 16+ years old required; full-time, part-time, and flexible scheduling available.