Guest-Focused CSR for Fast-Paced Pizza Service

Ontario Trillium Foundation; Roswell (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Ontario Trillium Foundation is seeking a friendly Customer Service Representative (CSR) to join our team at America’s Best Pizzas in Roswell, GA. You will greet customers, take orders, enter them into the POS, process payments, and help ensure a welcoming dining experience.

The role emphasizes team collaboration, positive attitude, and a willingness to learn, with training provided to develop your skills and support daily restaurant operations.

Qualifications

• Friendly, outgoing, and customer-focused.
• Reliable and dependable.
• Able to communicate clearly and professionally.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Take customer orders in person and over the phone.
• Accurately enter orders into the POS system.
• Process customer payments and handle transactions.
• Answer customer questions and address concerns to the best of your ability.
• Respond to customer complaints calmly, respectfully, and professionally.
• Promote our products and company in a positive and enthusiastic manner.
• Provide customers with a pleasant and inviting experience.
• Receive hands-on training and in-the-moment coaching to develop your skills.
• Assist management with daily store operations and other assigned tasks.
• Prepare customer orders and assist with kitchen preparation when needed.
• Bag, box, wrap, and distribute completed orders accurately.
• Hand completed orders to customers and third-party delivery representatives.
• Clean, maintain, and stock the showroom, work areas, and kitchen.
• Follow all company rules, policies, procedures, and safety regulations.
• Work as part of a team to help ensure efficient and friendly restaurant operations.

Skills

Customer service

Communication

Teamwork

POS entry

Tools

POS system

Job description

Ontario Trillium Foundation is seeking a friendly Customer Service Representative (CSR) to join our team at America’s Best Pizzas in Roswell, GA. You will greet customers, take orders, enter them into the POS, process payments, and help ensure a welcoming dining experience.

The role emphasizes team collaboration, positive attitude, and a willingness to learn, with training provided to develop your skills and support daily restaurant operations.