Frontline Customer Service Specialist — Pizza Shop

Ontario Trillium Foundation; Columbia (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

America’s Best Pizzas is seeking a Customer Service Representative to greet customers, take orders, and handle payments with a friendly, professional attitude. This role emphasizes delivering an inviting experience at the front counter and over the phone, including order entry and helping maintain a clean dining area.

The CSR will work with the team to ensure smooth daily operations, provide product information, and contribute to a positive guest experience.

Qualifications

• Friendly, outgoing, and customer‑focused demeanor.
• Reliable and dependable work ethic.
• Able to communicate clearly and professionally.
• Comfortable in a fast‑paced restaurant environment.
• Calm and positive when handling customer concerns.
• Willing to learn and accept coaching and feedback.
• Team player who helps wherever needed.
• Maintain a clean and organized work environment.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.

Skills

Customer focus

Friendly

Reliable

Clear communicator

Calm under pressure

Team player

Willing to learn

Positive attitude

Job description

America’s Best Pizzas is seeking a Customer Service Representative to greet customers, take orders, and handle payments with a friendly, professional attitude. This role emphasizes delivering an inviting experience at the front counter and over the phone, including order entry and helping maintain a clean dining area.

The CSR will work with the team to ensure smooth daily operations, provide product information, and contribute to a positive guest experience.