Guest-Focused CSR - Fast-Paced Retail

H&S Energy Group; Salinas (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

H&S Energy Group in Salinas is seeking a Customer Service Representative to support daily store operations, cashier duties, and maintain a welcoming environment for customers. This role emphasizes friendly interactions, product knowledge, and efficient service.

The CSR will manage POS transactions, promote promotions, stock shelves, and ensure food/beverage quality while following safety procedures. Prior retail or food-service experience is preferred.

Qualifications

• Experience in retail, food service, or customer-facing roles preferred.
• Familiarity with POS systems and basic computer usage.
• Strong communication and interpersonal skills with a customer-first mindset.

Responsibilities

• Greet customers with enthusiasm and professionalism at checkout.
• Operate POS system for cash, credit, and refunds per policy.
• Maintain store presentation and merchandise pricing accuracy.
• Prepare and maintain self-serve food/beverage stations and ensure safety standards.
• Keep the facility clean and safe, including restrooms and fueling area.
• Adhere to shift duties and assist with car wash operations if applicable.

Skills

Customer service

Communication

Multitasking

Professionalism under pressure

POS systems

Microsoft Office

Flexible availability

Education

High school diploma or equivalent

Job description

H&S Energy Group in Salinas is seeking a Customer Service Representative to support daily store operations, cashier duties, and maintain a welcoming environment for customers. This role emphasizes friendly interactions, product knowledge, and efficient service.

The CSR will manage POS transactions, promote promotions, stock shelves, and ensure food/beverage quality while following safety procedures. Prior retail or food-service experience is preferred.