Guest-Focused Cashier & Service Associate

Gringostexmex; La Porte (TX); On-site; USD 13,776 - 20,664; Full time

Job summary

A local restaurant in La Porte, Texas, is seeking team members to provide excellent customer service. Responsibilities include welcoming guests, processing payments, and ensuring the cleanliness of the restaurant. Ideal candidates will have strong communication skills and may have prior restaurant experience. A Food Handler Certification is required to perform essential duties effectively.

Qualifications

• Previous restaurant experience is preferred but not mandatory.
• Ability to understand simple instructions and effectively communicate.
• Food Handler Certification is required.

Responsibilities

• Welcome and greet guests.
• Prepare final bill and process payments.
• Respond to guest feedback and ensure satisfaction.

Skills

Customer service

Attention to detail

Communication

Job description

Description

Duties & Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Welcome and greet guests
• Answer questions about our food, beverages, and other restaurant services
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change
• Perform side work at the start and end of each shift as required by management
• Monitor guests' dining experience to ensure they are satisfied with the food and service
• Respond promptly and courteously to requests and communicate guest feedback to managers
• Help maintain restaurant cleanliness
• Follow the closing checklist to close the restaurant properly
• Attend all scheduled team member meetings

Requirements

Required Knowledge, Skills, and Abilities:

The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

• Previous restaurant experience is optional but preferred.
• Ability to read and understand simple instructions.
• Ability to write simple correspondence.
• Ability to effectively present information to customers and other team members.
• Ability to add and subtract two and three-digit numbers and perform these operations using units of American money.
• Must have exceptional hygiene and grooming habits.
• Food Handler Certification is required.

Physical Requirements:

A team member must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

• Constant standing/walking
• Occasional stooping/kneeling
• Occasional pushing, pulling, lifting, or carrying up to 60 pounds
• Occasional ascending or descending ladders, stairs, ramps
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
• Constant receiving detailed information through oral communication
• Constant talking, expressing, or exchanging ideas using the spoken word
• Constant clarity of vision at near and far distances