Round Table Crew Member – Full Time

Grand Sierra Resort; Reno (NV); On-site; USD 30,000 - 42,000; Full time

Job summary

Grand Sierra Resort is seeking a team member for front-of-house cash handling and food service. You will welcome guests, take orders, process payments, and ensure accurate cash handling and proper documentation. This role requires attention to detail and a commitment to guest satisfaction.

Flexible shifts, ability to stand for long periods, and adherence to safety standards are essential. Alcohol awareness certification may be required.

Qualifications

• Previous cashiering or food handling experience preferred or any combination that provides the required knowledge, skills and abilities.

Responsibilities

• Welcome guests and provide responsive, professional service.
• Process guest orders and input into POS system.
• Record financial data and issue/return guest checks.
• Make deposits and balance cash drawers; complete cashier paperwork.
• Prepare food and beverage orders promptly.
• Keep workstations clean and organized per standards.

Skills

Cash handling

POS system

Food service

Customer service

Teamwork

Education

Cashier/food handling experience preferred

Tools

Cash register

Calculator

Credit card machine

Job description

Essential Duties And Responsibilities

Primary duties and responsibilities include, but are not limited to, the following:

• Promptly welcome all guests and ensure they receive responsive, professional, and gracious service at all times. Anticipate the guests' needs and respond appropriately with a sense of urgency to maintain a productive working relationship with all guests.


• Facilitate the payment of guest checks by processing cash, credit cards, room charges, or special billing by taking food and beverage orders and inputting them into the POS system.


• Responsible for recording all financial data required by accounting and controlling the issue and return of all guest checks.


• Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance, and secure bank.


• Prepare food and beverage orders as placed in a clean and timely manner.


• Sweep floors; wipe counters; empty trash; keep side stations and storage areas clean and organized.


• Ensure all machines are cleaned properly; set up to go/pick up area including filling the condiments area.


• Maintain clean and sanitary workstations within Servsafe and GSR guidelines including but not limited to setting/resetting/cleaning tables and service counters in dining room during and after service periods.


• Responsible for taking, compiling, delivering, and putting away warehouse orders.


• Safely prepare all food prep and food items in accordance with standard hotel recipes and specifications.


• Ensure good turnover of products by practicing proper rotation and monitoring product quality and production flow.


• Any other duties as assigned within the scope of this position.

Knowledge/Skills/Abilities

• Ability to operate a cash register, adding machine/calculator, telephone, and credit card machine to complete guest transactions.


• Able to identify food and beverage items and follow directions and recipes as dictated by management.


• Ability of simple reading, writing, math, and task completion skills are required.


• Must have the following skills: compiling, coordination, following instructions, memorization, problem solving, independent judgment, and decision making.


• Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.


• Must be a minimum of 16 years of age.

EDUCATION And/or EXPERIENCE

Previous cashiering or food handling experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES

• Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, frequently walking, reaching overhead, bending over, crouching, kneeling and balancing during the duration of their shift.


• Must be able to push/pull up to 50lbs occasionally.


• The team member will frequently have repetitive use of both hands and occasional light and firm/strong grasping motions as well as finger dexterity.


• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.


• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.


• The noise level in the work environment is usually moderate.


• Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.