Guest-Focused Cashier: Fast Checkout & Service

Kroger Family of Companies; Chesapeake (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Kroger Family of Companies is hiring a Cashier/Checker to create an outstanding customer experience and keep the store safe and clean. You will greet customers, process transactions quickly and accurately, and follow policies on cash handling, discounts, and restricted items while upholding the company's values of respect and integrity.

The role emphasizes strong communication, accuracy, the ability to work in a fast-paced environment, and a willingness to assist diverse customers including

Qualifications

• Customer service experience required.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction) required.

Responsibilities

• Greet customers and assist them in-store.
• Process customer transactions quickly, accurately, and efficiently.
• Understand POS system and handle tenders (cash, checks, credit/debit, SNAP EBT, coupons) according to policy.
• Adhere to cash handling limits and loss-prevention guidelines.
• Follow guidelines for restricted items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies and follow store procedures for stamps, gift cards, and coupons.
• Stay current with ads and promotions; adhere to food safety guidelines.
• Support safety programs and identify unsafe conditions; notify management.
• Inspect equipment and escalate repairs when needed.
• Provide assistance to diverse customers including minors and seniors.

Skills

Customer service experience

Effective communication

Basic math proficiency

Job description

Kroger Family of Companies is hiring a Cashier/Checker to create an outstanding customer experience and keep the store safe and clean. You will greet customers, process transactions quickly and accurately, and follow policies on cash handling, discounts, and restricted items while upholding the company's values of respect and integrity.

The role emphasizes strong communication, accuracy, the ability to work in a fast-paced environment, and a willingness to assist diverse customers including