Guest-Focused Cafe Team Member — Fast-Paced Prep

Dunkin' | Askar Management; Southbury (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Dunkin’ Restaurant Team Member to manage food preparation, deliver great service, and maintain a clean workspace. Responsibilities include following brand standards, preparing beverages, and interacting with guests, ensuring a positive dining experience. Ideal candidates thrive in fast-paced environments and are guest-focused. The role involves standing, lifting, and working in confined spaces as part of a collaborative team.

Qualifications

• Ability to work well in a fast-paced team environment.
• Demonstrates honesty and a positive attitude.
• Willingness to learn and adapt to change.

Responsibilities

• Prepare food and beverages according to operational standards.
• Maintain a clean and organized workstation.
• Serve and communicate with guests effectively.

Job description

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Key Competencies:

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space