Guest-Focused Cafe Team Member — Fast-Paced Prep

Dunkin' | Askar Management; West Hartford (CT); On-site; USD 28,000 - 32,000; Full time

Job summary

The Ontario Trillium Foundation is seeking a Dunkin’ Restaurant Team Member in West Hartford, Connecticut. This role involves preparing food and beverages according to operational standards, providing excellent guest service, and maintaining a clean workspace. Candidates should be adaptable and team-oriented, with a focus on guest satisfaction. Join a dynamic team in a fast-paced environment with opportunities for growth and development.

Qualifications

• Works well with others in a fast-paced team environment.
• Demonstrates honesty and a positive attitude.
• Willingness to learn and adapt to change.

Responsibilities

• Prepare food and beverages according to Dunkin’ operational standards.
• Follow food safety standards.
• Stock items at the workstation.
• Take orders at the Drive Thru or Front Counter.

Skills

Teamwork

Guest focus

Adaptability

Honesty

Job description

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Key Competencies:

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space