Guest-Focused Team Member in Fast-Paced Café

Ontario Trillium Foundation; Vernon (CT); On-site; USD 28,000 - 35,000; Part time

Job summary

The Ontario Trillium Foundation is seeking a Dunkin’ Restaurant Team Member in Vernon, Connecticut. This role involves preparing food and drinks, delivering exceptional customer service, and ensuring a clean and organized workspace.

Ideal candidates will thrive in a fast-paced environment, adapt easily, and maintain a positive guest-focused culture. No prior experience is necessary, and training will be provided.

Qualifications

• Ability to work in a fast-paced environment.
• Positive attitude and honesty.
• Willingness to learn and adapt.

Responsibilities

• Prepare food and beverages according to standards.
• Follow food safety guidelines.
• Provide excellent guest service.
• Maintain cleanliness and organization.

Skills

Teamwork

Adaptability

Customer service

Job description

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience:

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space