Guest-Focused Café & Pastry Retailer

LPQ USA LLC; Washington (District of Columbia); On-site; USD 2,535,000 - 2,755,000; Part time

Benefits offered by this job

Health coverage

401k with up to 4% match after ninety

Paid Time Off

Pre-tax commuter benefits

Team member discounts

Job summary

Convive Brands is seeking team members for Le Pain Quotidien in Washington, DC to deliver friendly, attentive service throughout guests' visits. Join a brand with 35 years of warmth and a community-focused culture under Convive Brands.

This role requires 1–3 months of restaurant experience, familiarity with Toast POS, flexibility, and willingness to cross-train in dining room and retail. Benefits include health coverage, PTO, 401k with up to 4% match after 90 days, commuter benefits, and

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to‑go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone

Skills

POS systems experience

Toast familiarity

Customer service

Flexible schedule

Cross-training in dining and retail

Ability to speak, read, and understand

Tools

Toast POS

Job description

Convive Brands is seeking team members for Le Pain Quotidien in Washington, DC to deliver friendly, attentive service throughout guests' visits. Join a brand with 35 years of warmth and a community-focused culture under Convive Brands.

This role requires 1–3 months of restaurant experience, familiarity with Toast POS, flexibility, and willingness to cross-train in dining room and retail. Benefits include health coverage, PTO, 401k with up to 4% match after 90 days, commuter benefits, and