Hospitality & Pastry Retail Associate

Convive Brands; Westwood (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Accrued Paid Time Off

401k with 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien, part of Convive Brands, is seeking team members to provide friendly, attentive service to guests and to ensure a warm dining experience. You will prepare drinks, manage to-go orders, and maintain pastry displays in a fast-paced bakery-cafe environment.

Join a 35-year-old brand focused on warmth, community, and connection, with opportunities to grow across Convive Brands concepts including California Pizza Kitchen and Little Beet.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, Toast preferred.
• Flexible schedule highly preferred but not required.
• Ability to be cross-trained in all dining room and retail areas.

Responsibilities

• Provide friendly and attentive service to guests throughout the entirety of the visit.
• Prepare drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone.

Skills

POS experience

Guest service

Tools

Toast POS

Job description

Le Pain Quotidien, part of Convive Brands, is seeking team members to provide friendly, attentive service to guests and to ensure a warm dining experience. You will prepare drinks, manage to-go orders, and maintain pastry displays in a fast-paced bakery-cafe environment.

Join a 35-year-old brand focused on warmth, community, and connection, with opportunities to grow across Convive Brands concepts including California Pizza Kitchen and Little Beet.