Guest-Focused Café Crew Member

Dunkin'; Fairview (NJ); On-site; USD 16,531 - 20,664; Full time

Job summary

Dunkin' is seeking Crew Members to join our team in a fast-paced environment. You will prepare products to brand standards and deliver friendly guest experiences, helping guests feel welcome from the moment they order.

As part of a team, you will learn and perform multiple tasks, handle POS transactions accurately, and maintain a clean, safe workspace while upholding our brand standards and ensuring quick, reliable service for every guest.

Responsibilities

• Provide great guest service and deliver products according to brand standards.
• Work with a sense of urgency to deliver fast service while following recipes and systems.
• Maintain a clean and neat work environment and follow safety and sanitation guidelines.
• Handle POS transactions and payments accurately.

Job description

We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. At Dunkin we offer career to advance and grow further as you build your tenure with us and deliver great performance.

Responsibilities:

Team Environment:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Work with Sense of Urgency to deliver fast service
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Anju Donuts is a fun place to work, where you will enjoy and learn lots of great things that helps further build your career while giving you a wonderful experience of filling up positivity and Energy in our guests with our delicious beverage selections. I want to thank you for choosing Anju Donuts as your place of employment, while you have many other choices, you choose us. Throughout your journey, we will ensure you have clear communication of the expectation, provided you with proper training so you’re successful in your role and, be thankful for your services. We have few non negotiables that makes us a choice for our guests in the community and they are: Hospitality (Be friendly to guest), Fast Service (we understand guest are in rush and we value their time by providing fast service), Quality drinks and food (we use Dunkin buildout process to provide consistent quality drinks and food at all times), Clean Restaurant (we keep it clean just as we keep our home cleans when guests are visiting ). Please feel free to discuss any questions you have with your manager, and if at anytime you feel there is need to speak with someone else in Management, you can always email me at: [e-mail] I always value your feedback.