Guest-Focused Busser & Tableside Service Assistant

Eddie-Merlot; Lincolnshire (IL); On-site; USD 17,000 - 21,000; Part time

Job summary

Eddie Merlot's in Lincolnshire, IL is seeking a friendly busser to support the dining room team and deliver outstanding hospitality. You will set and reset tables, refill water, serve bread, and assist servers during busy periods.

The role requires a flexible, part-time schedule including evenings, weekends and holidays. High school diploma or GED is preferred, and prior restaurant experience is a plus. Training provided to ensure smooth operations.

Qualifications

• Must read and communicate in English clearly and effectively.
• Prefer prior restaurant, fine dining, or customer service experience.
• Professional attire and appearance in line with restaurant standards.

Responsibilities

• Complete and pass required training modules - both initial and ongoing.
• Know your work schedule for the week, arrive on time, and meet standards for uniform and professional appearance.
• Communicate with manager to understand reservations, guest flow, large parties, and special event needs.
• Set up station and dining room in accordance with standard procedures.
• Maintain an assigned dining room section, but be available to help in other sections as needed.
• Bake bread. Serve bread and butter and provide refills.
• Keep water glasses filled.
• Follow standards for table maintenance and removal of dishes, glassware, and silverware.
• Correctly package take-home items and deliver them to guests.
• When appropriate, thank Guests for dining with us and invite them to return.
• Bus, set, and re-set tables according to specifications.
• Perform side duties, closing duties, and other related duties as assigned by Manager(s).
• Maintain service stations in a clean and orderly manner throughout the shift.
• Be knowledgeable enough about Eddie Merlot's to provide basic information to guests.
• Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.
• Communicate information regarding guest requests or complaints and ideas for improvement to Managers.
• May be scheduled to work meetings, banquets, and special events.
• Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need and/or when available.

Skills

Reading English

Customer service experience

Teamwork

Professional appearance

Education

High school diploma or GED

Job description

Eddie Merlot's in Lincolnshire, IL is seeking a friendly busser to support the dining room team and deliver outstanding hospitality. You will set and reset tables, refill water, serve bread, and assist servers during busy periods.

The role requires a flexible, part-time schedule including evenings, weekends and holidays. High school diploma or GED is preferred, and prior restaurant experience is a plus. Training provided to ensure smooth operations.