Guest-Focused Assistant Restaurant Manager

Town & Country Resort; San Diego (CA); On-site; USD 61,000 - 83,000; Full time

Job summary

Arlo, part of Town & Country Resort in San Diego, is seeking an Assistant Restaurant Manager to lead a busy dining room, coach the team, and deliver a memorable guest experience in elevated dining. You will oversee daily operations, scheduling, and performance coaching to maintain high service standards.

The role requires a hands-on leader who can navigate busy shifts, mentor staff, and uphold hospitality-first principles while partnering with other resort departments to optimize service, costs,

Qualifications

• Experience in elevated dining.
• Ability to stand and walk for extended periods.
• Fast-paced environment; ability to lift up to 25 pounds.

Responsibilities

• Support the Restaurant Manager with the day-to-day operation of Arlo.
• Lead by example and create a warm, polished, and memorable guest experience.
• Supervise, coach, and develop restaurant team members.
• Assist with scheduling, staffing, training, and performance management.
• Maintain high standards for service, food quality, cleanliness, and presentation.
• Be visible and engaged on the floor; this is a hands-on leadership role.
• Resolve guest concerns with professionalism, good judgment, and a hospitality-first mindset.
• Monitor restaurant operations, including opening and closing procedures, cash handling, and safety standards.
• Partner with Culinary and other Resort departments to ensure smooth service.
• Help drive revenue and control labor, food, and operating costs.
• Support compliance with company policies, health and safety requirements, and applicable labor regulations.
• Step in wherever needed. Great restaurant leaders do not lead from the sidelines.

Skills

Team leadership

Guest service

Staff training

Performance management

Scheduling

Operations oversight

Job description

Arlo, part of Town & Country Resort in San Diego, is seeking an Assistant Restaurant Manager to lead a busy dining room, coach the team, and deliver a memorable guest experience in elevated dining. You will oversee daily operations, scheduling, and performance coaching to maintain high service standards.

The role requires a hands-on leader who can navigate busy shifts, mentor staff, and uphold hospitality-first principles while partnering with other resort departments to optimize service, costs,